FAQ - Frequently Asked Questions
As well as the quality of our products, customer service is also of the highest priority for us. Below you will find questions and answers that are most frequently asked by our customers.
About KunstLoft
Here at KunstLoft, we love art, and have made it our mission to make paintings and sculpture affordable and available for everyone. To achieve this, we work together with artists directly, and offer a large choice of artworks in various sizes and styles in our shop. Learn more about us and our quality promise.
Unfortunately this is not possible. In order to be able to offer our decorations and handmade paintings at affordable prices, we have made a conscious decision to avoid an expensive exhibition room. Intsead, we want to make high-quality art available on our website for everyone around the clock.
KunstLoft works directly with artist workshops and painters, and never with anonymous, expensive vendors. We lovingly choose the designs of our artworks, orientate outselves around modern trends, and ensure the high quality of our paintings, sculptures and rugs ourselves. On top of this, we gove every artwork on our website the meticulous presentation that it deserves.
We work exclusively with professionally trained artists from galleries all over the world who can demonstrate years of experience in the field. The artists add their signature to each of their artworks. On our website, you can find extensive information about our artists.
Content
In our KunstLoft catalogue you will find an overview of works of art that you can purchase from us.
Order directly from the catalogue
In the PDF file you can click directly on the artwork and you will be redirected to the corresponding product page on KunstLoft. There you can add the painting or sculpture to your shopping cart.
Print version
At the moment you can only download the catalogue online as a PDF file. As soon as the catalogue is available as a print version, you will find it on our website.
Frequency & Content
The newsletter comes out monthly by e-mail and contains the following contents:
- Announcement of new artworks
- Exclusive discount promotions
- Access to new works of art before all anyone else
Login and registration
To subscribe to the free newsletter, please enter your e-mail address in the field provided. You will then receive an e-mail in which you must confirm your registration. As soon as you have clicked on the link in the e-mail, your registration for the newsletter has been successfully completed.
Unsubscribe
You can unsubscribe at any time via a link in the footer of the newsletter. If you no longer have a newsletter in your memory, you can also unsubscribe via this link https://www.kunstloft.com/newsletter?signout=1. If you wish, please let us know your reasons for unsubscribing.
Does KunstLoft use my customer data for advertising purposes?
The protection of your data is very important to us. We will never use your data for advertising purposes without your explicit consent. Furthermore, we do not sell your data to third parties.
Are my customer and payment details safe at KunstLoft?
Yes, the protection of your data is our top priority. We protect your data consistently and process the payment according to the latest security standards. In addition, your credit card and account details are not stored on our servers.
What data we collect and how we handle it can be found in our data protection regulations.
