Payment and Delivery

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Germany) and neighbouring countries: Great Britain, Ireland, Belgium, Netherlands, France, Italy, Denmark, Finland, Luxembourg, Poland, Austria, Portugal, Sweden, Slovakia, Spain (Canary Islands excluded), Czech Republic, Norway.

Dispatch shall not be made to the following foreign islands: Jersey, Guernsey, Teneriffa, Fuerteventura, Gran Canaria, Lanzarote, La Palma, La Gomera, El Hierro, Ceuta, Melilla, Aruba, Curacao, Sint, Maarten, Bonaire, Saba, Sint Eustatius, Grönland, Färöer, Âland-Inseln, Guadaloupe, Französisch-Guyana, Martinique, Mayotte, Réunion, Saint-Barthélemy, Saint-Martin, Livigno, Campione d'Italia, Andorra, Gibraltar, San Marino, Vatikan

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We do not charge any shipping costs.

Deliveries to foreign countries:

We charge a flat shipping fee for international deliveries:

United Kingdom: free of charge
Ireland: free of charge
Belgium: free of charge
Netherlands: free of charge
France: free of charge
Italy: free of charge
Denmark: free of charge
Finland: free of charge
Luxembourg: free of charge
Austria: free of charge
Poland: free of charge
Portugal: free of charge
Sweden: free of charge
Slovakia: free of charge
Spain: free of charge
Czech Republic: free
Norway: 49 Euro

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

-  Prepayment via transfer
Payment via credit card
Payment via PayPal
Payment via PayPal Express
Payment via Sofortüberweisung [immediate transfer]


Further details on payment

 

If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.


In case of questions, please contact us at the contact details mentioned in the Legal Notice.

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